Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Guiseley | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Guiseley collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection law.

Who We Are

Pharmacy Weight Loss Guiseley is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Guiseley and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

• Personal details: Name, date of birth, address, and contact information
• Health information: Medical history, weight, BMI, current medications, and consultation responses
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

We collect this data when you register, complete a consultation questionnaire, place an order, or contact us directly.

How We Use Your Data

Your data is used only for legitimate purposes directly related to your care and our services, including:

• Reviewing and approving your consultation with our registered pharmacist
• Dispensing and dispatching your medication (delivered within 1 working day of pharmacist approval)
• Maintaining accurate and up-to-date patient records
• Communicating with you about your treatment, orders, or account
• Complying with our legal and regulatory obligations as a GPhC-registered pharmacy
• Improving our website and services

We process your health data on the basis of providing healthcare treatment and fulfilling our legal obligations. We will never use your data for unsolicited marketing without your explicit consent.

Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small files stored on your device that help us understand how visitors use our site.

We use:

• Essential cookies: Required for the website to operate properly
• Analytics cookies: Used to monitor site performance and visitor behaviour in an anonymised way

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Delivery partners: Your name and delivery address are shared with our courier to fulfil your order
• Payment processors: Billing information is handled securely by our authorised payment provider
• Healthcare professionals: Where clinically necessary or required for your safety, relevant health information may be shared with appropriate medical professionals
• Legal authorities: We may disclose data where required to do so by law or regulatory authority

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidance. Payment records are retained as required by financial legislation. Once data is no longer required, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised staff only.

Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of the information we hold about you. You may also object to certain types of processing or request that we restrict how we use your data. We will respond to all data-related requests promptly and in accordance with applicable law.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Guiseley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk